Trust & Safety
Discover how we protect your data and maintain the highest security standards for your messaging infrastructure.
We take security seriously. Our infrastructure is built with multiple layers of protection to keep your data safe.
All messages are encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Our infrastructure is hosted on AWS with SOC 2 Type II compliance and regular security audits.
Advanced DDoS mitigation and rate limiting to ensure your services stay online.
Continuous monitoring and alerting to detect and respond to security threats in real-time.
GDPR, CCPA, and HIPAA compliant with comprehensive data processing agreements.
Role-based access control, multi-factor authentication, and IP whitelisting.
We implement industry-standard encryption for all data at rest and in transit. Your API keys, messages, and customer data are encrypted using AES-256 encryption. All connections to our API use TLS 1.3 to ensure secure communication.
We conduct regular security audits and penetration testing by third-party security firms. Our team actively monitors for vulnerabilities and applies security patches promptly. We also maintain a responsible disclosure program for security researchers.
We have a dedicated security team that monitors our systems 24/7. In the event of a security incident, we follow a comprehensive incident response plan to contain, investigate, and resolve issues quickly while keeping affected customers informed.
All employees undergo background checks and security training. Access to customer data is strictly controlled and logged. We use the principle of least privilege to ensure employees only have access to the data they need to perform their job.
If you have questions about our security practices or would like to report a security vulnerability, please contact our security team at security@chirp.com